EasyJet flight chaos leaves pals trapped in Majorca and missing graduation party

Two devastated mates have missed a graduation party after EasyJet flight chaos wrecked their plans to get home.

Paige Smith, 21, and her housemate Zack were left stranded in Majorca for several days after their first flight to Manchester was cancelled and their rebooked flight was hit by further delays, reports Manchester Evening News.

They had jetted off to Palma from Manchester to soak up the sun last Monday (March 28) after arriving four hours early, and managed to get through security at the beleaguered airport.

But their problems began when they woke for their return flight last Friday (April 1) to an email from EasyJet telling them that the flight was cancelled — leaving them stuck 1,300 miles away.

Staff told them their only option would be to catch the next available flight the day after and be given a hotel room for the night, meaning they would miss their long-awaited graduation party.

Retelling her experience, Paige said: "Our initial flight back was on the Friday, and we were supposed to get back to Manchester Airport at 1.30pm, and were planning to go to our friends' graduation party as all the people we live with are students. When I woke up, I checked my emails and saw there was a message from easyJet at around 4am telling us the flight was cancelled.

"We had rushed around that morning and were about to leave to go the airport when luckily, I checked my emails. Off the bat, we didn't know what to do, and I was meant to be at the work on Saturday too."

But things went from bad to worse after their new flight, scheduled the following day at 9.15pm, was delayed after arriving at the airport later than planned due to 'air traffic control restrictions'.

The unlucky pair did not land back in Manchester until the early hours of Sunday morning after setting off at midnight, a whole two days later than planned.

They returned to a deserted airport with "people sleeping everywhere", Paige said, adding that they saw "hundreds" of suitcases abandoned.

A spokesperson for EasyJet said: “We’re sorry that Ms Smith’s flight from Palma to Manchester on 1 April was cancelled, due to unusually high levels of crew sickness. We did all possible to minimise the impact of the disruption for customers and provided the option of a free transfer to an alternative flight, or a voucher or a refund, as well as arranging hotel accommodation and meals for customers where required.

"While Ms Smith was able to rebook herself onto an alternative flight the following day, unfortunately the flight was delayed as a result of Air Traffic Control restrictions on a previous flight the aircraft was operating, which resulted in the flight arriving in Manchester later than scheduled. While this was outside of our control we’re very sorry for the inconvenience caused by the subsequent delay.”

For the latest breaking news and stories from across the globe from the Daily Star, sign up for our newsletter by clicking here.

Source: Read Full Article