A mum-of-three says the “temporary” council accommodation she was given in 2018 is infested with mice, and well as being mouldy.
As if that were not bad enough, says heavily-pregnant Hayley Wills, her oven is broken and she has to walk to her brother’s house, which is half an hour away, to cook for her three boys.
Hayley, whose boys are ten, seven and two, says she found two dead mice behind her washing machine and sees mouse droppings everywhere in the two-bedroom flat.
She added that before she moved into the flat, the council had already tried to address the vermin problem: had already ”When I got there they told me the property had just been fumigated from rats and mice…we didn't notice anything at first.”
But now, she tells Birmingham Live, the mice are “everywhere”.
“I washed all the baby clothes,” Hayley explains, “but I'm having to store things at my neighbours because the mice are destroying everything, they're chewing through my children's uniforms.”
Hayley’s expecting her fourth child in just under a month. She’s already got a cot for the baby but she’s keeping it under her bed and the mice have already chewed through the box.
“I could clean my living room,” Hayley says, “leave [it] for the night, I'd go back in and take the cushions off and there's mice poo under my cushions and my sofa.”
"My youngest son,” she adds, “he picks up everything, he's a toddler he puts everything in his mouth.
"I heard squeaking and when I looked, there were three dead mice stuck behind the washing machine. I've had to pull it out and where they'd been dead for a few days they had got maggots in," said the mum, who is currently unemployed due to her ongoing health issues.
"I shouldn't be here in three years, I should have had the support and the help that I needed. They've just put me in here and left me in here."
Birmingham City Council apologised for the 'distress' to Ms Wills and addressed the problems after BirminghamLive got in touch for a statement.
A spokesman for the council said: "We are very sorry for the distress that the mice at this property have caused the tenant. The property has now been inspected by a pest control officer and a treatment programme to control the current mouse infestation has begun.
"Regular bait monitoring will take place over the coming weeks until the current rodent issue has been eliminated.
"A programme of works has also been agreed with the tenant to repair or replace those items in the property which are defective or broken including the cooker.
"The only mould which the inspection found was behind the toilet which was minor and has been treated."
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