Bridgewater service station on the M5 has been branded the pits in a survey compiled by customer watchdog Which?.
The consumer group has ranked the best and worst motorway service stations across the UK based on their range of facilities, cleanliness, prices, and ease of social distancing, reports the Mirror.
Bored Brits are desperate to get back on the road when lockdown restrictions are due to ease on April 12 – meaning self-catered UK holidays within a household will be allowed. However, customers using Bridgwater services in Somerset have complained of “a urine smell and toilet paper strewn on the floor” with one peed off driver declaring it “should be demolished”.
One recent visitor told the survey, which is made up of 2,700 Brits, that ‘everything is awful’, with other visitors describing it as ‘dirty’, ‘depressing’ and ‘unsafe’.
It's not all doom and gloom in the west though. At the other end of the scale Gloucester Services relished its ranking as Britain's best roadside rest with a score of 86 and five stars.
The pit stop off junction 38 was fabled for its “fabulous” farm shop and “homecooked” meals.
One driver who stopped for petrol said it was “as far from a typical motorway stop as you can imagine”.
Coming in a close second was Tebay Services on the M6 near the Lake District with a score of 83 while Cairn Lodge on the M74 in Lanarkshire took the third spot with 69.
According to the Which? report, M-way services monopoly Welcome Break had five service stations in the bottom 10 with Gordano on the M5 near Bristol scoring just 40 and Newport Pagnell station on the M1 in Bucks a not much better 41.
However drivers aren't destined for despair. Which? said by planning out routes, punters could navigate the shabbier service stations by stopping off at more salubrious settings nearby.
For example, it found by driving north on the M6 between junctions 36 and 39, motorists have the choice of stopping off at Tebay or Killington Lake, which scored 83 and 52 respectively.
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